Last Updated September 5, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reasons, you may return it to us for a full return or an exchange. Please see below for more information on our return policy.
Returns
All returns should be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all label and tags attached.
Return Process
To return an item, please email customer care service at wecare@optian.in to obtain a Return Authorization Number (RAN). After receiving the RAN , place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address :
OPTIAN HEALTHCARE PRIVATE LIMITED
C/O LEO AGENCIES
15/229 , Civil Lines, Kanpur
Uttar Pradesh, India – 208001
Return shipping charges will be paid or reimburse by us.
Refunds
After receiving your return and inspecting the condition of the item, we will process your return or exchange. Please allow us at least 10 days from the date of the receipt of the item to process your return or exchange.
Exceptions
For defective or damaged products, Please contact us at the detail below to arrange return or exchange.
Questions
if you have any questions concerning our return policy, please contact us :
+91 9429692126
wecare@optian.in